Outage Refund Protection Act
Summary
What This Bill Does
The bill requires definitions In this Act: The term cable provider means a provider of cable service, as defined in section 3 of the Communications Act of 1934 (47 U.S.C, requires refunds A cable provider shall automatically credit the billing statement of a customer if— the cable service of the cable provider is unavailable or is experiencing an outage or when the equipment provided, and requires customer service improvements. It relies on compliance mandates, delegation of rulemaking, definition changes, and exemptions. The main policy areas are Telecommunications, Technology, Criminal Justice, and Environment.
Who Benefits and How
Public beneficiaries or protected communities affected by the clause could face reduced risk, Telecommunications providers and users affected by the bill could face lower compliance burdens, and Lobbyists, political organizations, and disclosure users affected by the bill could face lower compliance burdens.
Who Bears the Burden and How
Federal, state, or local agencies responsible for implementing the clause would take on compliance duties, Telecommunications providers and users affected by the bill would take on compliance duties, and Disaster response agencies and disaster-affected communities would take on compliance duties.
Key Provisions
- Requires definitions In this Act: The term cable provider means a provider of cable service, as defined in section 3 of the Communications Act of 1934 (47 U.S.C.
- Requires refunds A cable provider shall automatically credit the billing statement of a customer if— the cable service of the cable provider is unavailable or is experiencing an outage or when the equipment provided...
- Requires customer service improvements.
- Requires service outages As soon as possible following the activation of the Disaster Information Reporting System described in section 4.18 of title 47, Code of Federal Regulations, or any successor regulation, each...
Evidence Chain:
This summary is generated from the full bill text using AI analysis. Expand "Detailed Analysis" below for identified beneficiaries/burden bearers with clause-level evidence links.
At a Glance
What This Bill Does
The bill requires definitions In this Act: The term cable provider means a provider of cable service, as defined in section 3 of the Communications Act of 1934 (47 U.S.C, requires refunds A cable provider shall automatically credit the billing statement of a customer if— the cable service of the cable provider is unavailable or is experiencing an outage or when the equipment provided, and requires customer service improvements.
Key Policy Areas
Telecommunications, Technology, Criminal Justice, Environment
Primary Purpose
The bill requires definitions In this Act: The term cable provider means a provider of cable service, as defined in section 3 of the Communications Act of 1934 (47 U.S.C, requires refunds A cable provider shall automatically credit the billing statement of a customer if— the cable service of the cable provider is unavailable or is experiencing an outage or when the equipment provided, and requires customer service improvements.
Policy Domains
Whole bill
Identified Gains
- Public beneficiaries or protected communities affected by the clause
- Telecommunications providers and users affected by the bill
- Lobbyists, political organizations, and disclosure users affected by the bill
- Environmental and public health interests affected by the bill
Identified Costs
- Federal, state, or local agencies responsible for implementing the clause
- Telecommunications providers and users affected by the bill
- Disaster response agencies and disaster-affected communities
Sponsors
Legislative Progress
In CommitteeRead twice and referred to the Committee on Commerce, Science, …
Introduced in Senate
Mr. Luján introduced the following bill; which was read twice …
Impact analysis is available but no clear stakeholder effects identified. View clause-level analysis →
Bill Structure & Actor Mappings
Who is "The Secretary" in each section?
We use a combination of our own taxonomy and classification in addition to large language models to assess meaning and potential beneficiaries. High confidence means strong textual evidence. Always verify with the original bill text.
Learn more about our methodology