To direct the Secretary of Veterans Affairs and the Commissioner of Social Security to implement automated systems with callback functionality for each customer service telephone line of the Department of Veterans Affairs and the Social Security Administration, respectively, and for other purposes.
Analysis under review: This bill has generated analysis that may be too generic or incomplete. Clause-level evidence remains available below.
Summary
What This Bill Does
This bill, To direct the Secretary of Veterans Affairs and the Commissioner of Social Security to implement automated systems with callback functionality for each customer service telephone line of the Department of Veterans Affairs and the Social Security Administration, respectively, and for other purposes., changes federal law or congressional policy affecting veterans and veterans service providers. The main policy domain is Veterans Affairs, Government Operations, Healthcare.
Who Benefits and How
veterans and veterans service providers may benefit from new authority, funding, eligibility, regulatory clarity, or reduced risk created by the bill.
Who Bears the Burden and How
federal implementing agencies, veterans and veterans service providers may take on implementation duties, reporting obligations, compliance costs, or oversight responsibilities.
Key Provisions
- Section HE5B98512F1AF41C4BDDDA3C60CAB72FF: 1. Short title This Act may be cited as the Stuck On Hold Act.
- Section HDFF520B04FF547FEAE4AE045049DF6FC: 2. Improvements regarding wait times for callers to certain service telephone lines of the Department of Veterans Affairs Not later than one year after the...
Evidence Chain:
This summary is generated from the full bill text using AI analysis. Expand "Detailed Analysis" below for identified beneficiaries/burden bearers.
At a Glance
What This Bill Does
This bill, To direct the Secretary of Veterans Affairs and the Commissioner of Social Security to implement automated systems with callback functionality for each customer service telephone line of the Department of Veterans Affairs and the Social Security Administration, respectively, and for other purposes., changes federal law or congressional policy affecting veterans and veterans service providers.
Key Policy Areas
Veterans Affairs, Government Operations, Healthcare
Primary Purpose
This bill, To direct the Secretary of Veterans Affairs and the Commissioner of Social Security to implement automated systems with callback functionality for each customer service telephone line of the Department of Veterans Affairs and the Social Security Administration, respectively, and for other purposes., changes federal law or congressional policy affecting veterans and veterans service providers.
Policy Domains
Whole bill
Identified Gains
Contextual inference, no direct clause citation- veterans and veterans service providers
Contextual inference, no direct clause citation
Identified Costs
Contextual inference, no direct clause citation- federal implementing agencies
- veterans and veterans service providers
Contextual inference, no direct clause citation
Sponsors
Ken Calvert
R-CA | Primary Sponsor
Legislative Progress
In CommitteeReceived; read twice and referred to the Committee on Veterans' …
Mr. Calvert (for himself and Mr. Cuellar) introduced the following …
Impact analysis is available but no clear stakeholder effects identified. View clause-level analysis →
Bill Structure & Actor Mappings
Who is "The Secretary" in each section?
- "the_secretary"
- → The Secretary identified in the operative section
Key Definitions
Terms defined in this bill
a customer service telephone line of the Department of Veterans Affairs. Such term does not include— the toll-free hotline for veterans provided by the Secretary under section 1720F(h) of title 38, United States Code
We use a combination of our own taxonomy and classification in addition to large language models to assess meaning and potential beneficiaries. High confidence means strong textual evidence. Always verify with the original bill text.
Learn more about our methodology