Social Security Data Transparency Act
Sponsors
Legislative Progress
In CommitteeMs. Salinas (for herself and Mr. Sorensen) introduced the following …
Summary
What This Bill Does
The Social Security Data Transparency Act requires the Social Security Administration to publicly report detailed monthly performance statistics on its website. This aims to restore transparency about how well the SSA is serving the public after such data was previously removed or reduced.
Who Benefits and How
Social Security claimants and disability applicants benefit by gaining visibility into processing times, wait times, and approval rates - helping them set realistic expectations and identify potential issues. Congressional oversight committees and government watchdog organizations gain access to standardized metrics to hold the SSA accountable for service quality.
Who Bears the Burden and How
The Social Security Administration must develop and maintain systems to collect, compile, and publish this data monthly. SSA IT staff face additional workload implementing a live call center tracker and ensuring data accuracy. There is no new spending authorized, but administrative costs for compliance will come from existing SSA budgets.
Key Provisions
- Requires monthly publication of call center metrics including wait times, callback times, and caller satisfaction rates
- Mandates reporting of claims processing times for both regular Social Security benefits and disability insurance
- Requires disclosure of disability appeals processing times and hearing statistics
- Establishes a live real-time tracker showing current call wait times and callback queue lengths
- Requires monthly reporting on system outages affecting SSA staff operations
Evidence Chain:
This summary is derived from the structured analysis below. See "Detailed Analysis" for per-title beneficiaries/burden bearers with clause-level evidence links.
Primary Purpose
Requires the Social Security Administration to publish detailed monthly operational metrics including call center performance, claims processing times, and disability determination statistics on a publicly accessible website
Policy Domains
Legislative Strategy
"Increase public visibility into SSA operational performance and service quality through mandatory monthly reporting and live tracking"
Likely Beneficiaries
- Social Security claimants and beneficiaries
- Congressional oversight committees
- Disability rights advocates
- Government accountability organizations
Likely Burden Bearers
- Social Security Administration
- SSA IT systems and staff
Bill Structure & Actor Mappings
Who is "The Secretary" in each section?
- "the_commissioner"
- → Commissioner of the Social Security Administration
Key Definitions
Terms defined in this bill
The toll-free national number of the Social Security Administration, or any successor telephone number
We use a combination of our own taxonomy and classification in addition to large language models to assess meaning and potential beneficiaries. High confidence means strong textual evidence. Always verify with the original bill text.
Learn more about our methodology